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CoreChem Labs (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website or place research orders with us.
1. Information We Collect
We may collect the following types of information:
- Account information: name, email address, phone number, organization name, and related registration fields.
- Order information: shipping and billing address, order details, and transaction identifiers.
- Usage data: IP address, browser type, pages visited, and other standard web analytics data.
- Communications: any messages or inquiries sent to our support team.
2. How We Use Your Information
We use collected information to:
- Process and fulfill research orders
- Verify qualified researcher status
- Communicate order status and documentation access
- Comply with legal obligations
- Improve our website and services
- Send research material updates if you opt in
3. Sharing Your Information
We do not sell your personal information. We may share information with:
- Payment processors for order fulfillment (server-side only)
- Shipping providers for order delivery
- Legal authorities when required by law
4. Cookies
We use essential cookies for site functionality and session management. We may use analytics cookies to understand site usage. You can control cookie preferences in your browser settings.
5. Data Retention
We retain account and order data as long as your account is active or as needed to comply with legal obligations. You may request deletion of your data by contacting us.
6. Security
We take reasonable precautions to protect your personal information. However, no transmission over the internet is completely secure. We encourage you to use strong passwords and protect your account credentials.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. Contact us at support@corechemlabs.com to exercise these rights.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website.
9. Contact
Privacy questions? Contact us at support@corechemlabs.com.
Questions about this policy? Contact Core Chem Labs support. See also our Research Use Only Policy.